Why does it log me off webkinz when i try to get to the my room area?

I can log onto webkinz and get to the main page fine, but when i try to get into my room it logs me off and says the world is unavailable. My friend can log on and go the my room area with her webkinz on the same comp just fine.

Public Comments

  1. not sure the same thing is happining to me and my freind can also get into her room I think it is just from the site being changed or somerhing.
  2. I hope "T" is right, because this is happening to me also. I went to the main page to customer support and clicked on "I keep getting an error message" and then on "I cannot load a room," and filled in the info. I hope it helps!
  3. I think the problem is that christmas has just past and alot of people have gotten webkinz so the site is packed from so many people playing. I haven't been able to get on webkinz since christmas day but its getting better then it was before. The first few days i wasn't even able to log into webkinz at all without getting the error message but now i can get on everything except my room.
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