Customer Reviews:
 Webkinz are a bad deal! May 14, 2007
Newpawta (New York United States)
9 out of 13 found this review helpful
THIS REVIEW HAS NOTHING TO DO WITH ROUND TABLE TOYS! The problem is with GANZ, the company that makes the Webkinz. The low rating is because of reduced play value because I did not let my kids use the website feature. I did not realize that you can only use the site for one year, then you must purchase another animal to renew the account. Although their user agreement states that you may renew by paying a fee, it is a lie, according to their rep. This I was able to find out only after searching the web for a customer service number or address, making many phone calls, and waiting about a month for a customer id number which I could use when calling. I had refused to register on the site without knowing the renewal fee, but was not entitled to customer service just by buying the animal; only registered site users can get contact info, and even that takes you in circles, according to the many, many comments I read in online forums. Add me to the long list of very unsatisfied customers who have had myriad problems with this company, mostly with getting customer service!!
 Daughter loves it!!! March 18, 2007
E. Lester (Virginia, USA)
6 out of 6 found this review helpful
We thought it would be smaller but we had a pleasant suprise and its so cuddily. The games are more fun than Neopets.
 Great for computer focused girls December 9, 2006
mom of 2 girls (USA)
25 out of 26 found this review helpful
My daughter just got this Webkinz for her 9th birthday and it's one of her favorite presents. I wasn't familiar with Webkinz and when I saw it, I thought, "not another stuffed horse!" because she loves stuffed animals but already has plenty. Then later I noticed she was playing a new game on the computer and the little animated horse on it looked a lot like her stuffed animal. The Webkinz stuffed toy comes with a code so you can go to a website and play games with the animal. She showed me the how she could dress the horse, have it play with toys she had "bought" for it, feed it, etc. and put it to bed. It's sort of like Toontown, but more basic in the animation, or an extremely basic version of Nintendogs. I plan to buy Webkinz for her cousins who are similar age, since my daughter does enjoy it.
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